Return and Refund Policy
Returns
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You have 30 days from the date you receive your item to request a return.
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To be eligible for a return, your item must be in the same condition that you received it: unused, unworn, and in its original packaging.
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To start a return, please contact us at Whatifbroh@gmail.com.
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The customer is responsible for return shipping costs unless the item is defective or damaged.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed automatically to your original payment method (e.g., credit card, PayPal).
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Please remember it can take some time for your bank or credit card company to process and post the refund (typically 5–10 business days).
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us immediately with photos of the product, and we will resolve the issue quickly at no cost to you.
Exceptions / Non-returnable items
Certain types of items cannot be returned, such as custom products (special orders or personalized items).
Please get in touch if you have questions about your specific item.
Notes:
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Shipping inside the United Kingdom is free.
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International shipping is available for a flat rate of £7.
For any questions about returns or refunds, you can always contact us at Whatifbroh@gmail.com.